We do not offer refunds, returns, or exchanges unless the item arrives damaged or defective.
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will review your claim and, if approved, issue a replacement or store credit.
We reserve the right to cancel any order suspected of fraud or unauthorized activity.
For all questions or issues, reach out through our Customer Service Portal or email us at dontlookobserve@gmail.com